Diversity and Inclusion Past, Present and Future

Wednesday 11:30 AM – 12:30 PM

Session Description

Nationally, D&I has taken on a heighten perspective. There is now an urgency to launch or fully capitalize on D&I to drive its value equation. Organizations are encouraged to ensure their bottom-line results showcase/reflects the comprehensiveness and integration of D&I in their overall strategy (internally and externally). Sometimes, this poses challenges of how to get started or refreshed. This session is designed to provide an overview of how diversity and inclusion has evolved over the past 50 years and increase participants knowledge and understanding about what future efforts should be focused on for greater success.


Dr. Andrea Hendricks

Dr. Andrea Hendricks currently lives in the Kansas City, Missouri area (Lee’s Summit). She earned a Bachelor of Science in Human Development Psychology and Mass Communications from Kansas State University and a Master of Science in Counseling Psychology from Kansas State University. She also earned a Doctorate in Educational Psychology and Policy Analysis from the University of Missouri -Columbia.

Dr. Hendricks full time and consulting employment has included working strategically with leaders in education, diversity, and organizational development for over 25 years. She is currently employed at the Federal Reserve Bank of Kansas City as the Assistant Vice President of Human Resources and the Deputy Director of Diversity and Inclusion. She oversees diversity and inclusion initiatives, EEO programs, employee engagement programs, mentoring programs, employee connections/volunteerism, benefits, employee relations and organizational training and development for the 10 District. In addition, she was appointed to the Bank’s management committee as an Advisor. She served 8 years at UMB Financial Corporation as SVP of Diversity and Inclusion and Organizational Development. Prior to UMB, she served as Vice President of Programs and Services for the Urban League of Greater Kansas City. Earlier in her career, she served administratively at the Metropolitan Community College-Kansas City, University of Missouri-Kansas City and Kansas State University.
Over the years, Dr. Hendricks has presented numerous workshops and seminars on diversity, student success and leadership development. Most recently, she has been a guest speaker/presenter the FBI Diversity Conference, BLN Disabilities Conference, Conference Board Diversity Academy, Central Exchange Women’s Leadership Conference, National Eagle Leadership Institute, Greater Kansas City SHRM Diversity Conference, MDOT Diversity Conference, National Urban League EOI Institute and Chubb Insurance Women’s Leadership Forum and many more. She is a certified trainer and psychologist.

Dr. Hendricks has been involved in several professional and community organizations. Those organizations include: National World War I Museum Board of Trustees Member, United Way Operating Committee and Diversity Committee of Greater Kansas City, Central Exchange Diversity and Nominating Committees, Friends of the Urban League Advisory Board, Diversity Business Council of Greater Kansas City Chamber of Commerce, and the YMCA Diversity Committee and many more. She is a member of the Central Exchange, Alpha Kappa Alpha Sorority, Kansas City Centurions, Black Achievers of Kansas City and United Way Women’s Leadership Council
In 2013, Dr. Hendricks received the NAACP of Kansas City community leader award. In addition, she was recognized by the Women’s Foundation in 2012 for her commitment to women’s issues. In 2011, she received a Peak Performance award for her continued commitment to leadership excellence from the National Eagle Leadership Institute and in November 2010, she received national leadership recognition from the National Eagle Leadership Institute for her stellar work in the area of corporate diversity and inclusion. In 2008, she was inducted into the Black Achiever’s Society in Kansas City. In 2003, she received the Greater Kansas City Mayors Citizen of the Month award.